Contact Information
Vijzelstraat 68
1017 HL Amsterdam, Netherlands
Phone: +31204220648
Email: info@dew-po-int.com
Terms of Service
Welcome to Dewpoint. These Terms of Service govern your use of our website and the game development services we provide. By accessing our website or engaging our services, you agree to be bound by these terms.
Please read these terms carefully before using our services. If you do not agree with any part of these terms, please do not use our website or services.
Effective Date: November 20, 2024
Service Usage Terms
1. Acceptable Use Policy
When using our website and services, you agree to:
- • Use our services only for lawful purposes and in accordance with these Terms
- • Provide accurate and truthful information when communicating with us
- • Respect the intellectual property rights of Dewpoint and third parties
- • Not attempt to interfere with or disrupt our services or systems
- • Not use our services to transmit harmful, offensive, or illegal content
2. Permitted Uses
Our website and services are provided for the following purposes:
- • Browsing information about our game development services
- • Contacting us regarding potential projects or inquiries
- • Engaging our professional game development services
- • Communicating with us about ongoing projects
- • Accessing resources and information we make publicly available
3. Prohibited Uses
You may not use our website or services to:
- • Violate any applicable laws, regulations, or third-party rights
- • Engage in fraudulent, deceptive, or misleading practices
- • Attempt to gain unauthorized access to our systems or user accounts
- • Introduce viruses, malware, or other malicious code
- • Scrape, harvest, or collect information from our website using automated means
- • Impersonate Dewpoint or any of our representatives
4. Service Access Requirements
To access and use our services effectively, you are responsible for maintaining compatible equipment, internet connectivity, and up-to-date software. We reserve the right to modify technical requirements as needed to maintain service quality and security.
5. Fair Usage Guidelines
We strive to provide quality service to all clients. We expect users to engage with our services in good faith and maintain professional communication. Excessive or abusive use of our contact systems, repeated spam, or harassment will not be tolerated and may result in termination of access.
Account and Access Terms
6. Client Relationships
When you engage our services, you enter into a professional relationship with Dewpoint. This relationship is governed by:
- • These Terms of Service
- • Any project-specific agreements or contracts
- • Applicable laws and regulations
7. Communication and Information Security
You are responsible for maintaining the confidentiality of any sensitive information shared with us. We recommend:
- • Using secure communication channels for sensitive discussions
- • Keeping project-related credentials and access information secure
- • Promptly notifying us of any security concerns
8. Project Termination
Either party may terminate the service relationship under the terms specified in individual project agreements. Upon termination, certain provisions of these Terms, including intellectual property rights and confidentiality obligations, will continue to apply.
Service Availability and Modifications
9. Website Availability
We strive to maintain continuous website availability, but we do not guarantee uninterrupted access. Our website may be temporarily unavailable due to maintenance, technical issues, or circumstances beyond our control. We will make reasonable efforts to provide notice of planned downtime.
10. Service Features and Updates
We reserve the right to modify, update, or discontinue features of our website and services at any time. We will make reasonable efforts to communicate significant changes that may affect active projects. Continued use of our services after such modifications constitutes acceptance of the changes.
11. Geographic Restrictions
While we serve clients worldwide, certain services may not be available in all locations due to legal, technical, or operational constraints. We reserve the right to restrict access to our services based on geographic location when necessary.
12. Service Modifications
As technology and business needs evolve, we may need to update our service offerings. We commit to working with existing clients to ensure smooth transitions and will honor commitments made in active project agreements, even if our standard service terms change.
Intellectual Property Rights
13. Website Content Ownership
All content on our website, including text, graphics, logos, images, and software, is the property of Dewpoint or our licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from our website content without explicit written permission.
14. Client-Submitted Content
When you submit information, ideas, or materials to us through our website or during project discussions:
- • You retain ownership of your original intellectual property
- • You grant us a limited license to use this information for providing our services
- • We will not claim ownership of your unique game concepts or ideas
- • Specific ownership terms will be detailed in project agreements
15. License Grants
We grant you a limited, non-exclusive, non-transferable license to access and use our website for its intended purposes. This license does not include rights to download, modify, or redistribute our website content, except as expressly permitted by us in writing.
16. Copyright and Trademark Notices
The Dewpoint name, logo, and associated branding are trademarks of our company. Third-party trademarks mentioned on our website are the property of their respective owners. Use of any trademarks without explicit permission is prohibited.
Payment Terms
17. Service Pricing
Pricing for our game development services is determined on a project-by-project basis and will be detailed in individual proposals or contracts. Factors affecting pricing include project complexity, timeline, required features, and ongoing support needs.
All prices are quoted in Euros unless otherwise specified. Prices do not include applicable taxes, which will be added as required by law.
Payment terms, schedules, and methods will be specified in project agreements. We typically require deposits or milestone-based payments for larger projects to ensure mutual commitment and project continuity.
Disclaimers and Limitations
18. Service Warranties
While we strive for excellence in all our work, we provide our services on an "as is" and "as available" basis. We do not guarantee specific outcomes, player engagement levels, or commercial success for games we develop. Success in the gaming industry depends on numerous factors beyond our control, including market conditions, competition, and player preferences.
19. Limitation of Liability
To the maximum extent permitted by law, Dewpoint shall not be liable for:
- • Indirect, incidental, consequential, or punitive damages
- • Loss of profits, revenue, data, or business opportunities
- • Damages arising from third-party actions or services
- • Damages resulting from your misuse of our services
Our total liability for any claims arising from our services shall not exceed the amount paid by you for those services in the twelve months preceding the claim.
20. Force Majeure
We shall not be liable for any failure or delay in performing our obligations due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, labor disputes, government actions, pandemics, or technical failures of third-party systems.
Legal Framework
21. Governing Law and Jurisdiction
These Terms of Service are governed by and construed in accordance with the laws of the Netherlands. Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts of Amsterdam, Netherlands, unless otherwise required by mandatory consumer protection laws in your jurisdiction.
22. Dispute Resolution
We prefer to resolve disputes amicably through direct communication. If a dispute arises, we encourage you to contact us first to seek a resolution. If we cannot resolve the matter informally, we may agree to mediation before pursuing formal legal proceedings.
23. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect. The invalid provision will be modified to the minimum extent necessary to make it valid and enforceable while maintaining its original intent.
24. Terms Modification Policy
We reserve the right to modify these Terms of Service at any time. Material changes will be communicated through our website or via email to active clients. Your continued use of our services after changes are posted constitutes acceptance of the modified terms. We recommend reviewing these terms periodically.
Questions About These Terms
If you have questions about these Terms of Service or need clarification on any provisions, please contact us using the information provided at the top of this page. We're happy to discuss these terms and address any concerns you may have.
Last Updated: November 20, 2024